We offer free shipping on all orders over $60. For orders below $60, a flat shipping fee of $3 applies.

Orders are typically processed within 1–3 business days. Once your order has been dispatched, standard delivery within Singapore generally takes 1–3 business days.

Please note that delivery times may vary during peak periods or public holidays.

Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking number so you can follow your parcel's journey.

Unfortunately, we currently only ship within Singapore. We hope to offer international shipping in the future!

Our pieces are crafted from either Sterling Silver or Stainless Steel, depending on the design.

Our jewellery is made from 925 Sterling Silver or Stainless Steel, depending on the piece, and is designed to be gentle on skin.

However, everyone’s skin is different. If you have very sensitive skin or known metal allergies, irritation may still occur. We recommend checking the material listed on each product page before purchasing and discontinuing wear if any irritation develops.

Our Stainless Steel jewellery is generally water-resistant and suitable for everyday wear. However, to help preserve its finish and extend its lifespan, we recommend avoiding prolonged exposure to harsh chemicals such as perfumes, lotions, chlorine, and cleaning products.

Our Sterling Silver jewellery is not recommended for showering or swimming. Sterling silver naturally tarnishes over time, especially when exposed to moisture and chemicals.

Yes. Sterling Silver naturally tarnishes over time due to exposure to air, moisture, and everyday chemicals. This is a normal characteristic of sterling silver and does not indicate a defect.

With proper care and occasional polishing using an anti-tarnish cloth, your jewellery can maintain its shine for years to come.

Sterling Silver

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  Remove before showering, swimming, exercising, or sleeping.
  
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  Avoid contact with perfumes, lotions, and other chemicals.
  
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  Wipe your jewellery with a soft anti-tarnish polishing cloth after wearing.
  
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  Store it in a cool, dry place when not in use.
  

Stainless Steel

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  Wipe clean with a soft cloth when needed.
  
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  Although water-resistant, avoiding unnecessary exposure to chemicals will help keep your jewellery looking its best.
  
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  Store your jewellery separately to minimise scratches.
  

Unfortunately, once an order has been placed, we are unable to cancel, modify, or make changes to it. Please double-check your order details before completing your purchase.

If you've entered an incorrect shipping address, please email us at hello.odejewellery@gmail.com immediately. We'll do our best to update your address before your order is dispatched.

Once an order has been shipped, we are unable to make any changes to the delivery address. ode jewellery is not liable for lost or undelivered parcels resulting from an incorrect shipping address provided at checkout.

Due to hygiene reasons, we do not accept returns or exchanges for change of mind.

If you've received a faulty or incorrect item, please refer to our Refund & Returns Policy for more information.

If you receive a faulty or incorrect item, please email us at hello.odejewellery@gmail.com within 7 days of receiving your order.

Kindly include your order number along with clear photos of the item so we can assess your request as quickly as possible.

1. You can measure your ring size at home using a piece of string.

2. Wrap the string comfortably around the finger you plan to wear the ring on.

3. Mark the point where the ends meet.

4. Lay the string flat against a ruler and measure its length in millimetres.

5. Compare your measurement with our Ring Size Guide to find your size.

For the most accurate fit, we recommend measuring your finger at the end of the day, when it is at its natural size.

Every order comes beautifully packaged in our signature dust bag, gift box, and ribbon, making it perfect for gifting.

If you'd prefer a more eco-friendly option, simply check the reduced packaging option upon checkout. We'll package your order in our dust bag without the gift box to help reduce waste.

We accept secure payments through Shopify Payments. Available payment methods, including Shop Pay, Visa, Mastercard, Apple Pay and Google Pay, where available, will be displayed at checkout.